I was doing a major kitchen and bath remodel. On the same day I ordered items from Amazon, Build.com Wayfair, efaucets, Abt.com and supply.com.
In addition I ordered about $1400 worth of merchandise from Kitchen and Bath Authority. A week later I had my merchandise from every supplier except Kitchen and Bath Authority. I had nothing from them. Kitchen and Bath Authority emailed me and said 6 of the 7 items I ordered were in stock and for $14.95 they would send the 6 now and the 1 when it came in.
I paid the fee. Well, they sent only 2 items that took about 10 days to receive them. Two weeks later they still had not even shipped the last 5 items so I canceled the remainder of the order. Now two weeks have passed and they still have not credited my account.
They had no problem charging my card weeks in advance of sending the items. But now making me wait many weeks on the refund.
P.S. The two items they sent were poorly packed.
Review about: Kitchen And Bath Authority Shipping Service.
Reason of review: Problem with delivery.