Product: Kitchen And Bath Authority Delivery Service Clear all filters (9 of 9 reviews match)
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They advertised a product as being in stock and available to ship in 24 hours. I ordered it. They immediately billed my credit card and sent an email that the item was a specialty item and needed 2 weeks for delivery. I had to call and cancel on the phone. A...
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1.0
Kitchen And Bath Authority Sandia Heights, New Mexico
Product
Kitchen And Bath Authority Delivery Service
I didn't like
  • Advertising
#951253
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I ordered a shower base and it was going to be 2 weeks to get it . Wrong again a week later they send a email its 6 to 9 weeks out . I already torn the bathroom out but ok i can wait a few weeks . Wrong again they send it to the post office that dont take anything ...
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Kitchen And Bath Authority Delivery Service
#944714
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Don't order from this company ever!!!!!!They are horrible. They took my money for 2 hansgrohe faucets, over $1100, told me I would have the items in 7 to 10 business days. A month and a half later they are still giving me the run around. I asked for a refund and was...
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Kitchen And Bath Authority Delivery Service
#880407
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On the arranged date of delivery, nothing happened and after a few days later when I called the carrier, they said that they didn't receive the item actually and was awaiting it from Kitchen and Bath Authority!! Then after checking with KBA, they said that the carrier...
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Kitchen And Bath Authority Delivery Service
#839944
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I ordered a brizo faucet that came in last week. Given the snowstorm I didn't have plumbers come in until a week later, only to find that a small inner cartridge was damaged. Now this thing is TINY - never would have noticed unless someone was building the darn thing. ...
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1.6
Product
Kitchen And Bath Authority Delivery Service
I didn't like
  • F-minus customer service
  • I believe to be disreputable
  • Rude behavior
#779395
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Absolute terrible service. We placed the order on line, and was told it wouldn't be ship for 7-10 business days. It was a large order as well, over $5,000 worth of bathroom fixtures. After a month and a half with no word at all, I called up to find out where my stuff...
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Product
Kitchen And Bath Authority Delivery Service
I didn't like
  • Rude behavior
  • F-minus customer service
  • Customer service representative
#756646
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I purchased a $2,400 product from Kitchen & Bath Authority through website kbauthority.com (apparently) located at 2821 Cropsey Ave, Brooklyn, New York. The delivery was to be to an apartment (not the street), and that requirement was expressly written in the...
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1.0
Kitchen And Bath Authority Philadelphia, Mississippi
Product
Kitchen And Bath Authority Delivery Service
I didn't like
  • F-minus customer service
#648236
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I placed a larger order (around $4,500) with Kitchen and Bath Authority. One of my items did not arrive. The delivery guy noted this on the shipping label. I also contacted kbauthority that same day. They said they would mail me the item. That was 21 days ago. I...
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Product
Kitchen And Bath Authority Delivery Service
I didn't like
  • I did not like
#603141
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I placed two separate orders with KB Authority, and as of yet have received neither. First time I called, I was told that all of the items were there for one order but not for the other. I asked them to send the first order, and was told they would, but they didn't....
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Anonymous
Lucia

I ordered a towel warmer in September 2014. By January 2015 it was not delivered. I called and I was told it will be delivered in 5 business days. By February 10 I still did...

1.0
Product
Kitchen And Bath Authority Delivery Service
#541560
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