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Ordered a commonly available Delta faucet. Was told they were out of stock and would ship in 7-10 days, which was reasonable, yet they billed me the day the order was placed.

I followed up at day 14 and was told that the delivery was now expected to be 6-10 weeks. I immediately cancelled the order and asked for a refund.

Now, 30 days later, 45 days after KBAuthority billed me for a product they didn't have and really didn't know when they could ship, I am still calling every other day asking for a refund.

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Anonymous
Las Vegas, Nevada, United States #1241088

Did a refund from Kitchen & Bath Authority?

Anonymous
Monroeville, Pennsylvania, United States #1240900

We are currently going thru the same thing with this company but with an even longer timeline. We are frustrated with them as well!!

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